Sophos Mobile Alert

Sophos Mobile Alert is a professional messaging and notification platform that has been specifically developed for companies, government agencies and SMEs. It permits reliable,
flexible, straightforward notification of individual employees in an organization and within larger groups.

The unique combination of push and SMS notification makes Sophos Mobile Alert the ideal solution for secure, fast and, above all else, reliable notification of rescue personnel, service technicians and on-call staff - irrespective of whether they are in the same building or spread out all over the world!

Sophos Mobile Alert‘s high-availability service directly out of the cloud in combination with alarm triggering from authorised mobile devices provide you with the certainty of being able to notify your staff anywhere and at all times, even if your company‘s own communication infrastructure is down.

Alarms and notifications are triggered via an easy-to-use web interface or an authorized terminal device, which are then sent via push to all subscribers in an individually configurable notification group. In order to guarantee alarm delivery even under adverse circumstances, an additional text message is sent to a terminal device if no delivery confirmation has been received.

Individual alarm configuration facilitates specific, colour-coded responses enabling users to send unambiguous, unmistakable responses at the push of a button.

Real-time reporting with dashboard functionality provides a transparent overview for the delivery status of each individual notification, as well as the responses per alarm and/or per user. This means the central notification desk has access to all information regarding the staff and task force personnel actually available at a glance. Thus, Sophos Mobile Alert
represents the foundation for optimised scheduling and resource planning, as well as the capacity for precise escalation via early notification of additional staff.

Features at a glance:
- Immediate display
- Signalling with uninterrupted alarm tone
- Assured reachability due to push and downstream SMS
- Pre-configurable response options specific to certain alarms
- Automatic updating of devices when there is a change in alarm configuration
- Highly detailed reporting on alarm delivery and response
- Secure authentication to avoid misuse and imitation
- High-availability cloud service, hosted in Germany

Use of Sophos Mobile Alert requires a licensed corporate account, as well as licensed and configured users and devices on the Sophos MCS Cloud Platform. Variable interfaces permit simple integration in professional control centre software, in-house alarm and notification solutions in security and health, communication platforms and business process management applications.